Consistency creates results
Chill Wellness memberships make it easier to build a steady rhythm — with weekly sessions you can customise and a simple structure that helps support steady energy, clarity, and overall wellbeing.
Choose the level of commitment that fits your life. From a quick weekly reset to a fuller weekly routine, your membership gives you flexible access to our core treatments — Cryotherapy and Full-Body Red Light Therapy — with higher tiers including additional options such as Sauna, Normatec or Pressotherapy as part of your weekly sessions at our Auckland studio.
Why Choose a Membership?
Steady Energy & Clarity
A weekly rhythm that supports focus, mood and balanced energy throughout your week.
Flexible Treatment Options
Choose Cryotherapy or Red Light weekly, with Sauna and compression options included on higher-tier memberships as part of your weekly sessions.
Built-In Consistency
Structured weekly sessions that make consistency easier to build and maintain.
Member-Only Extras
Enjoy perks like Bring-a-Friend Cryo for $20 and pause options after the eight-week minimum term.
Chill One
Bring a friend to your Cryo session for $20- Cancel anytime after the first 8 weeks with two weeks’ written notice
- Two membership pauses available per year after the first eight weeks (up to six weeks total)
Chill Three
- Bring a friend to your Cryo session for $20
- Cancel anytime after the first 8 weeks with two weeks’ written notice
- Two membership pauses available per year after the first eight weeks (up to six weeks total)
Chill Five
- Bring a friend to your Cryo session for $20
- Cancel anytime after the first 8 weeks with two weeks’ written notice
- Two membership pauses available per year after the first eight weeks (up to six weeks total)
How Your Membership Works
Choose your weekly rhythm
Pick the membership option that best fits your schedule, goals and lifestyle.
Book your weekly sessions
Use our online booking system to select the days and times that work for you.
Mix & match your treatments
All plans include weekly access to Cryotherapy and Full-Body Red Light Therapy. Chill Five also includes Normatec, Infrared Sauna and Lower Body Pressotherapy as part of your weekly sessions.
One session per equipment per day
You can combine treatments in a single visit — just one per equipment, per day.
Pause when you need to
Two pauses per year (up to six weeks total) after your first 8-week term is complete.
Cancel anytime after the minimum term
Just email us with two weeks’ notice.
FAQ
What is the best membership for me?
It depends on how often you want to come in and the results you’re aiming for.
- Chill One is great for a weekly reset and steady consistency without over-commitment.
- Chill Three suits people who benefit from 2–3 sessions a week and want deeper momentum.
- Chill Five is ideal if you want a full weekly rhythm with access to additional therapies.
If you’re unsure, start with Chill One and see how your body responds — you can upgrade anytime.
What treatments can I use with my membership?
Chill One and Chill Three include weekly access to Cryotherapy and Full-Body Red Light Therapy.
Chill Five includes these, plus the option to use Infrared Sauna, Normatec and Lower Body Pressotherapy as part of your five weekly sessions.
(These are not additional sessions — they are counted within your weekly total.)
Can I switch between Cryo and Red Light from week to week?
Yes — absolutely.
On Chill One and Chill Three, you can choose Cryotherapy one week, Red Light the next, or mix them based on how you feel.
There’s complete flexibility within your weekly session count.
Can I use more than one treatment in the same visit?
Yes — as long as it’s one session per equipment per day.
For example, you can do Cryo + Red Light in one visit.
Can I do Sauna or Pressotherapy every day on Chill Five?
No. Chill Five includes one Sauna and one Lower Body Pressotherapy per week, counted within your five total weekly sessions.
Do sessions roll over if I don’t use them?
No. Memberships are designed for weekly consistency, so sessions don’t roll over.
What is the minimum commitment?
All memberships have an 8-week minimum term.
After that, your plan rolls week-to-week with full flexibility.
Can I upgrade or change my membership?
Yes — you’re welcome to upgrade your membership at any time.
Just email us and we’ll update your plan for the following week.
How do membership pauses work?
After your first 8 weeks, you can pause your membership:
- Up to two times per year.
- Up to six weeks total.
- With at least 7 days’ notice via email.
Christmas studio closure doesn’t count toward your pause time.
How do I cancel my membership?
After your 8-week minimum term, you can cancel anytime with two weeks’ written notice to: hello@chillwellness.co.nz.
(We can’t accept cancellations by text, DM or in person.)
What happens if my payment fails?
Fresha will automatically retry at 24, 48 and 96 hours.
If all attempts fail, your membership will pause until the balance is cleared.
Can I bring a friend?
Yes — members get Bring-a-Friend Cryo for $20.
(Available on all memberships. Must meet age requirements.)
What if I’m new to Cryotherapy or Red Light?
Our team will guide you through your first session, answer questions and help you choose the best routine for your goals.
If you’re trying Chill for the first time, you’re welcome to start with our Intro Offers before deciding whether a membership feels right for you.
Do I need a membership to visit Chill Wellness?
No — you’re welcome to visit Chill without a membership. You can book:
- Intro Offers (ideal if you’re trying Chill for the first time).
- Casual sessions.
- Daily packages (e.g., Reset or Recharge bundles).
- Series packages if you want flexibility without a weekly commitment.
Memberships are simply the easiest way to stay consistent week to week if you want steady energy, focus and wellbeing.
Is there a minimum age?
Memberships are available for 18+ only.
Are memberships refundable or transferable?
No — memberships are non-refundable and non-transferable.
Become a Member
Consistency is where real change happens. Choose a membership that supports your energy, clarity, and overall wellbeing week after week.
By joining, you agree to our Membership Terms and our full Terms of Trade.
By joining, you agree to our Membership Terms and our full Terms of Trade.
